• How do I authorize Omnisphere?

• How do I move the STEAM folder to another location after installation?

• What are the system requirements for Omnisphere?

• When I load a sound in Omnisphere it states that the library is incomplete and the sound cannot be found.

• Where is the STEAM folder located?

• Authorization Troubleshooting

Q

A

1. After installing Omnisphere, run Omnisphere in your host sequencer (Logic/Cubase) and click on the Onisphere Splash Screen.

2. You will now see the Authorization System Window. Click the COPY button to copy the challenge code. Then enter http://www.spectrasonics.net/authorization into your broswer.

3. Click "CONTINUE" on the Authorization page.

4. Fill out the personal information page.

5. Type in your Omnisphere Serial Number which is located on the inside of the front cover of the User´s Guide.

6. Enter your Challenge Code from the Omnisphere Authorization System Window then Click "SUBMIT"

7. The web page will now provide you with a Response Code. Highlight the entire code and copy the selection.

8. Return back to the Omnisphere Authorization System Window and click "PASTE" and the responce code will now be displayed.

9. Click "CONTINUE"

10. Now remove Omnisphere from your host sequencer and then reinsert a new Omnisphere.

Omnisphere will now be authorized and fully functional.

Q

A

After installation, you can easily move the large STEAM directory containing all the sound files to a secondary drive if you wish to free up space on your original installation drive.

MAC OSX - MOVING THE STEAM DIRECTORY AFTER INSTALLATION

• Drag or copy the STEAM folder from your installation drive

(For Example: Macintosh HD/Library/Application Support/Spectrasonics)

to the hard drive location of your choice. This can be another drive partition, a secondary internal drive or an external hard drive such as a Firewire or USB2 hard drive, etc.

• Next, hold (Apple key and Option key) on the keyboard, click and drag the STEAM folder to the desktop to create an alias of the folder named STEAM.

• Next, move the STEAM alias from the desktop to Macintosh HD/Users/Username/Library/Application Support/Spectrasonics

WINDOWS - MOVING THE STEAM DIRECTORY AFTER INSTALLATION

• Drag or copy the STEAM folder from your installation drive (C:Program FilesSpectrasonics) to the hard drive location of your choice.

This can be another drive partition, a secondary internal drive or an external hard drive such as a Firewire or USB2 hard drive, etc.

• Next, right-click the SAGE folder in the new location to create a “Shortcut To STEAM”.

• Next, copy the shortcut to C:Program FilesSpectrasonics.

• Finally, make certain to remove the “Shortcut To ” from the name (including removing the spaces), leaving the folder shortcut named STEAM

Q

A

SYSTEM REQUIREMENTS FOR ALL USERS:

• 2GB or more of RAM

• Dual Layer compatible DVD-ROM drive

• 50GB of free hard drive space

Mac Recommendations:
 

• 2.0 GHz or higher processor

• G5 PowerPC compatible - Intel Core2Duo or higher recommended

• OSX 10.4.9 or higher

• AudioUnit, VST 2.4 or RTAS capable host software

• Native Universal Binary for Intel Macs

Windows Recommendations:
 

• Pentium 3.0 GHz or higher (Intel Core2Duo recommended)

• VST 2.4 or RTAS capable host software

• Microsoft XP SP2 or later

• Microsoft Vista compatible

Q

A

The Omnisphere library is stored in a folder called STEAM. If the installer has succesfully installed the library the STEAM folder will be 42GB.

If the STEAM folder is smaller than 42GB you should reinstall the library.

Q

A

OSX
Macintosh HD/Users/User?/Library/Application Support/Spectrasonics/STEAM

The STEAM folder is also sometime installed in:
Macintosh HD/Library/Application Support/Spectrasonics/STEAM

PC
C:Programe FilesSpectrasonicsSTEAM

Q

A

If you are returned to the Welcome to the Omnisphere Authorization System page or the demo mode version of Omnisphere after reopening Omnisphere, then that means the plug-in did not accept the response code and it may have been incorrectly entered.  You can check your response code by looking at the email that was sent to you after you registered.  Remember that the codes are case sensitive. Try authorizing again with the instructions given in the Authorizing section.  Make sure you are entering the response code given by the website and NOT the serial number from your user guide.

While in demo mode, if you accidentally press the Authorize button above the All Play / All Stop buttons, simply close the interface window and reopen it.

NOTE: If you need further assistance, please contact technical support at info@spectrasonics.net