Remote Support

Please contact us to obtain links to download our Remote Support tool.

Time & Space Remote Support Liability Disclaimer and Terms.

By utilising and enabling (i.e. giving Time & Space your unique ID and Password) any remote support tool provided to you by Time & Space you are (1) representing that you are over the age of 18 and have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorised representative of your employer, as applicable, to be bound by this disclaimer.

If you do not agree to all of the terms and conditions of the disclaimer, or do not represent the foregoing, you will not and may not receive remote support services from Time & Space.

You have requested the assistance of a Time & Space Customer Support Representative through a remote connection to your computer. The ability for Time & Space to remotely access your computer significantly enhances Time & Space’s ability to resolve your problem quickly. You understand that by requesting such assistance, you will be providing Time & Space Customer Support personnel with access to and control of your computer. In addition, you may be providing Time & Space Customer Support personnel with access to files that reside on your computer. Remote access services are provided at your sole risk.

Time & Space assistance is provided on the following terms and conditions:

By downloading and installing the Time & Space Remote Support Tool software above you agree that:

You understand that installing this software will allow Time & Space to view your desktop and have virtual control of your mouse and keyboard for remote support purposes. You are an authorized user of this computer system and have the authority to allow Time & Space to access this system for remote support purposes. In no event shall Time & Space be liable for any special, incidental, indirect or consequential damages. Such excluded incidental, indirect and consequential damages shall include but shall not be limited to lost profits or damages resulting from loss of use or lost data however caused.

Whilst all reasonable measures have been taken to ensure that the remote support service is virus-free no warranty is given that the services, system or server is free from infection from viruses or anything else that has contaminating or destructive properties and Time & Space shall have no liability in respect thereof.

Time & Space shall not be liable to the customer for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the provision of remote support services.