Technical Support

Welcome to our Technical Support page, our team of specialists will be happy to help with any problems you are having with products you have purchased from Time+Space.

Can't access your online customer account? If you had an account registered on our old website (before 20th February 2018) all you have to do now is create a new account on this page here and you will then able to access your previous orders.

After you have checked our Help Center for resolutions to known issues, please complete the form below and we'll get back to you in one working day.

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Remote Support


Installation Guides

Information on plugins and audio file formats


The Time+Space Studio

Here at Time+Space we have a studio where it is possible to troubleshoot technical support queries and demonstrate our products.

Customers are more than welcome to come and try out virtual instruments for themselves and we are more than happy to give you a demonstration and answer any questions you may have. If you would like to come try out some software, please call us in advance on +44(0)1837 55200 so we are able to get everything ready before you arrive.

Click here to visit the Time+Space Studio page

For any enquiries about refunds or sales issues, please email websales@timespace.com, and a sales support advisor will contact you shortly.